This may have been the worst representative yet. Finally I felt obligated because it was the last day that the group rate was available and I regretfully made the reservation. It was very frustrating.Įvery time is made me not want to make the reservation. Every time they ask asked multiple times for dates, card info, rewards info and so on. Every time they had to ask multiple times for the names of the party. The representatives were obviously overwhelmed in the call center(god knows what country it was located) from having to handle reservations from so many properties.Įvery time they said they couldn't find the block of rooms reserved. I tried 3 times to make reservations for a wedding, and 3 times I found the worst customer service I have ever experienced while trying to make a reservation.

Proceed on Route 53 South to Ruby St., and turn left.I will say that I did not even get to stay here.

Take Cicero to I-55 South for approximately 19 miles to Exit 269 (Joliet Rd.

Cross over bridge continue on Route 53 South 5 blocks.

Proceed on Route 53 South to Ruby Street, and turn left.

Go South on I-55 to Exit 269 (Joliet Rd., which becomes Route 53).

Turn left to enter Harrah's Self Park Deck.Turn left to enter Harrah's Self Park DeckĪlternate route - due to Jefferson St.Follow Jefferson Street over the bridge to Joliet Street.Follow Center Street North to Jefferson Street and turn right.Take I-80 East to Exit 131 (Center Street).Harrah's is approximately 14 1/2 miles from I-55.įrom the South/West - Directions from Iowa/Southern Illinois (USE ALTERNATE ROUTE DUE TO JEFFERSON ST BRIDGE CLOSURE):.Proceed 2 blocks to Harrah's Self Park Deck.

Turn right on Cass Street, go 1 block, and then turn left on Joliet Street.Cross over the bridge continue on Route 53 South 5 blocks.Proceed on Route 53 to Ruby Street and turn left.I-55 South to Exit 269 (Joliet Rd., which becomes Route 53).Major car rental agencies and limousine services are available at the airports.įrom the North/Chicago - Directions from Chicago: Harrah's Joliet Casino & Hotel is located in the heart of the Midwest - less than a one-hour drive from Chicago with easy access to O'Hare and Midway Airports. Our mailing address and physical address are the same. Directions to Harrah's Joliet Casino & Resort

Harrah's casino illinois joliet